Shipping policy

Shipping & Payment

Domestic Shipping (Within India)

  • Orders are typically processed within 2 to 4 working days after confirmation.
  • Delivery timelines generally range between 5 to 6 working days, depending on the destination.
  • We offer free shipping across India.
  • All shipments are dispatched from our Kolkata warehouse.
  • Tracking details will be shared once your order has been shipped.
  • Delivery partners will make up to three delivery attempts.
  • Additional charges may apply for re-delivery in cases of incorrect address details or customer unavailability.
  • International Shipping

    We ship globally
  • Delivery timelines for international orders vary based on location and customs procedures.
  • We provide free international shipping; however, any customs duties or import taxes at the destination must be borne by the customer.
  • These charges are not included in the order value and are determined by local authorities upon arrival.
  • Payments for duties and taxes must be made directly to the shipping carrier at the time of delivery.
  • Tracking information will be provided once the order is dispatched.
  • General Information
  • All orders are processed and shipped from our Kolkata facility.
  • Orders will be delivered to the address entered at checkout.
  • Please ensure all shipping details are accurate and complete, including postal code and contact number.
  • Incorrect or incomplete information may result in delays or failed deliveries.
  • Once dispatched, tracking details will be shared via email or WhatsApp.
  • Customers can track their shipments through the courier partner’s website.

Kisseh is not responsible for delays caused by logistics providers, weather conditions, or customs clearance processes.

Payment Policy

  • All orders must be prepaid.
  • Cash on Delivery is not available.
  • We accept payments via Credit Card, Debit Card, UPI, Net Banking, and digital wallets.
  • All transactions are processed through secure and trusted payment gateways.
    Customer payment information is handled with strict confidentiality.

Order Confirmation and Support

  • Order confirmation is sent once payment is successfully completed.
  • In case of failed transactions, refunds are generally processed within 5 to 7 working days by the respective bank.
  • For any queries related to shipping or payments, please contact us:
    Email: support@kisseh.com
    WhatsApp: +91 90629 99333