Shipping & Payment
Domestic Shipping (Within India)
- Orders are processed within 2 to 4 working days after confirmation
- Delivery usually takes 5 to 6 working days, depending on location
- Free shipping all over India
- All orders are shipped from our warehouse in Kolkata
- Tracking details are shared once the order is dispatched
- Delivery partners will attempt delivery up to three times
- Re delivery charges may apply in case of failed delivery due to incorrect address or unavailability
International Shipping
- We ship worldwide
- International delivery timelines vary based on destination and customs clearance
- Free International shipping, however any custom duty levied at deatination is to be borne by the buyer.
- Import duties and taxes are not included in the order total
- Duties and taxes must be paid directly to the shipping agency upon delivery
- These charges vary by destination country and are determined at the point of entry
- Tracking details are shared once the order is dispatched
General Information
- All orders are processed at our warehouse in Kolkata
- Orders are shipped to the address provided at checkout
- Please ensure that your shipping address is accurate and complete, including zip code and mobile number
- Incorrect or incomplete address details may lead to delivery delays
- Once shipped, tracking details are emailed or sent via WhatsApp
- Order status can be monitored on the shipping partner’s website
- Kisseh is not responsible for delays caused by courier partners, weather conditions, or customs clearance
Payment Policy
- All orders are prepaid
- Cash on Delivery is not available
- We accept payments through Credit Card, Debit Card, UPI, Net Banking, and Wallets
- All transactions are processed through secure payment gateways
- Customer payment details are kept safe and confidential
Order Confirmation and Support
- Order confirmation is sent after successful payment
- In case of failed transactions, refunds are usually processed within 5 to 7 working days by the bank
- For any shipping or payment related queries, please contact our support team
Email: support@kisseh.com
WhatsApp: +91-9062999333