Shipping & Payment

Domestic Shipping (Within India)

  • Orders are processed within 2 to 4 working days after confirmation
  • Delivery usually takes 5 to 6 working days, depending on location
  • Free shipping all over India
  • All orders are shipped from our warehouse in Kolkata
  • Tracking details are shared once the order is dispatched
  • Delivery partners will attempt delivery up to three times
  • Re delivery charges may apply in case of failed delivery due to incorrect address or unavailability

International Shipping

  • We ship worldwide
  • International delivery timelines vary based on destination and customs clearance
  • Free International shipping, however any custom duty levied at deatination is to be borne by the buyer.
  • Import duties and taxes are not included in the order total
  • Duties and taxes must be paid directly to the shipping agency upon delivery
  • These charges vary by destination country and are determined at the point of entry
  • Tracking details are shared once the order is dispatched

General Information

  • All orders are processed at our warehouse in Kolkata
  • Orders are shipped to the address provided at checkout
  • Please ensure that your shipping address is accurate and complete, including zip code and mobile number
  • Incorrect or incomplete address details may lead to delivery delays
  • Once shipped, tracking details are emailed or sent via WhatsApp
  • Order status can be monitored on the shipping partner’s website
  • Kisseh is not responsible for delays caused by courier partners, weather conditions, or customs clearance

Payment Policy

  • All orders are prepaid
  • Cash on Delivery is not available
  • We accept payments through Credit Card, Debit Card, UPI, Net Banking, and Wallets
  • All transactions are processed through secure payment gateways
  • Customer payment details are kept safe and confidential

Order Confirmation and Support

  • Order confirmation is sent after successful payment
  • In case of failed transactions, refunds are usually processed within 5 to 7 working days by the bank
  • For any shipping or payment related queries, please contact our support team

           Email: support@kisseh.com  
           WhatsApp: +91-9062999333